1. Please choose your purchases carefully as we do not provide a refund if you have changed your mind or if your circumstances have changed or the good/s purchased is too big/ or too small for your premises.
2. When a refund is needed, we will need your receipt and your bank account details. Depending on the banks you transact, refunds will be credited back to your nominated bank account in 4-5 working days. No cash refund is allowed.
3. Full Payments or deposits will be transferred as shop credit if notice is given 24 HOURS AFTER PURCHASE.
If the request is made after the sale is closed or delivered, a cancellation & restocking fee of 25% of the purchase price, costs of pick up items, disassembly of assembled furniture, and carry downstairs (if applicable) will be charged, if the delivered items are NOT in original packages or USED.
4. Costs of delivery, assembly, and delivery upstairs (if applicable) for the purchased goods are NON-REFUNDABLE.
5. Mattresses that are opened and used are NOT eligible for a refund for hygienic purposes.
